At the very least we should have gotten a room equal or better and on a different floor. And she was probably the rudest person working a front desk I’ve ever met and Ive work on the road for two years straight and stay in hotels every night so that’s saying a lot. Giving me a room lesser than what we had and putting us in a room that we have to pass the people that we complained on after they seen us. All I asked was for them to make it right and this is how your hotel front desk treats me. I now know you’ll don’t care about the safety or wellbeing of your guests. So now I’m in a down graded room and right down the hall from them where we have to pass them to get in and out of our room. And this is my first night and had to switch rooms because the people next door was being loud at midnight and they was smoking weed, (partying) when I left my room security was talking to them and the guests that was making all the noise and smoking pot seen me and my wife leaving.
